a. Our advanced Philotech Unified IT management system services provide remote system health monitoring, including computer CPU, hard drive, memory, and network usage. We proactively apply software updates and critical security patches to ensure cybersecurity compliance and optimal system performance. We conduct regular reviews with the business owner to discuss system usage and identify any issues affecting employee productivity. We collaborate with business owners on IT strategy consulting, including hardware and software services or network upgrades, to address bottlenecks and enhance efficiency.

b. Asset Management/Tracking (System wipe/removal): Our Unified IT management and monitoring services offer effective asset tracking, ensuring all systems accessing company and client data are secured. We also manage systems that no longer require access, performing safe system wipes and removal from the network to mitigate risks to company data. Our services include data protection solutions and data backup management to safeguard sensitive information.